> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oauth.fyi/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback, Translations & Analytics

> Post-close ratings, per-viewer translated panels, and the reporting dashboard.

**7 commands.**

## Feedback

<AccordionGroup>
  <Accordion title="/feedbacksettings — Configure automated feedback requests">
    ```
    /feedbacksettings [enabled:<true|false>] [delay_seconds:<0-604800>]
      [vouch_integration_enabled:<true|false>] [vouch_channel:<#channel>]
    ```

    A star-rating request is sent after `delay_seconds` of a ticket closing. Vouch integration
    is an optional hand-off to a Vouch bot the guild already runs — Ticket Bot never requires it
    to function.

    **Permission:** Manager
  </Accordion>

  <Accordion title="/feedbacklist — View submitted feedback ratings">
    ```
    /feedbacklist
    ```

    **Permission:** Staff
  </Accordion>
</AccordionGroup>

## Translations

<AccordionGroup>
  <Accordion title="/translation mode — Set the translation mode">
    ```
    /translation mode mode:<All 15|Top 5|Custom|Dropdown> [locales:<comma-separated codes>]
    ```

    `locales` is only used for `Custom`/`Dropdown` modes, e.g. `en,es,fr`. Because a single
    Discord message can't show different text to different viewers, translated panels render as
    an ephemeral per-viewer response using their picked locale.

    **Permission:** Manager
  </Accordion>

  <Accordion title="/translation disable — Disable translations">
    ```
    /translation disable
    ```

    **Permission:** Manager
  </Accordion>

  <Accordion title="/translation locales — List available locale codes">
    ```
    /translation locales
    ```

    **Permission:** Public
  </Accordion>

  <Accordion title="/translation setcontent — Set a manual translation for a piece of content">
    ```
    /translation setcontent content_key:<text> locale:<code> value:<text>
    ```

    `content_key` follows the format shown in-app, e.g. `panel:general-support:title`.

    **Permission:** Manager

    **Example:** `/translation setcontent content_key:panel:general-support:title locale:es value:Soporte General`
  </Accordion>
</AccordionGroup>

## Analytics

<AccordionGroup>
  <Accordion title="/analytics — View the ticket/AIO analytics dashboard">
    ```
    /analytics
    ```

    Volume, per-staff workload, SLA (first response / resolution time), auto-closed count, AIO
    purchase-request value vs. confirmed-fulfillment value (never conflated with "revenue" —
    nothing here is payment-verified), inventory levels, and feedback.

    **Permission:** Staff
  </Accordion>
</AccordionGroup>