> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oauth.fyi/llms.txt
> Use this file to discover all available pages before exploring further.

# Intake

> Structured, multi-step client intake — an optional plugin attached to a panel or ticket option.

<Info>
  Intake is off by default and inert until attached. See
  [The Intake plugin](/ticket/features/intake-plugin) for how templates, qualification, and
  routing fit together before you build one.
</Info>

**12 commands.**

## Console and templates

<AccordionGroup>
  <Accordion title="/intake manage — Open the Intake management console">
    ```
    /intake manage
    ```

    **Permission:** `CAN_MANAGE_PANEL`
  </Accordion>

  <Accordion title="/intake create — Create a new intake template">
    ```
    /intake create key:<text> name:<text> [description:<text>]
    ```

    `key` is the internal identifier (e.g. `web-design`); `name` is shown to the client.

    **Permission:** `CAN_MANAGE_PANEL`
  </Accordion>

  <Accordion title="/intake list — List this server's intake templates">
    ```
    /intake list
    ```

    **Permission:** Staff
  </Accordion>

  <Accordion title="/intake delete — Delete a template (submitted responses are kept)">
    ```
    /intake delete template:<key>
    ```

    Detaches the template everywhere it was attached. Responses already submitted keep their
    own copy of the questions, so they survive the delete.

    **Permission:** `CAN_MANAGE_PANEL`
  </Accordion>

  <Accordion title="/intake duplicate — Copy a template, including its rules">
    ```
    /intake duplicate template:<key> new_key:<text> new_name:<text>
    ```

    A deep copy — conditions are remapped onto the new fields.

    **Permission:** `CAN_MANAGE_PANEL`
  </Accordion>

  <Accordion title="/intake preview — Walk through a template yourself without opening a ticket">
    ```
    /intake preview template:<key>
    ```

    Runs the real flow, but with no panel or option attached, so submitting it can never create
    a ticket.

    **Permission:** `CAN_MANAGE_PANEL`
  </Accordion>
</AccordionGroup>

## Attachment

<AccordionGroup>
  <Accordion title="/intake attach — Run a template when a panel button is pressed">
    ```
    /intake attach template:<key> panel:<text> [option:<text>]
    ```

    Option-level beats panel-level. Refuses an option that already uses a form or a Smart Gate
    rule set — per option, exactly one collection path runs.

    **Permission:** `CAN_MANAGE_PANEL`
  </Accordion>

  <Accordion title="/intake detach — Stop running an intake for a panel or option">
    ```
    /intake detach panel:<text> [option:<text>]
    ```

    **Permission:** `CAN_MANAGE_PANEL`
  </Accordion>
</AccordionGroup>

## Guild configuration

<AccordionGroup>
  <Accordion title="/intake config — Guild-wide Intake settings">
    ```
    /intake config [enabled:<true|false>] [draft_hours:<1-720>] [max_drafts:<1-10>] [log_channel:<#channel>]
    ```

    `enabled` is the master switch — off means every attached intake is skipped and tickets open
    normally. `draft_hours` sets how long an unfinished draft survives (inactivity-based).
    `max_drafts` caps how many intakes one member can have in progress at once. `log_channel`
    defaults to the existing ticket log if left unset.

    **Permission:** Admin
  </Accordion>
</AccordionGroup>

## Read-only surfaces

<AccordionGroup>
  <Accordion title="/intake responses — Recent intake submissions">
    ```
    /intake responses [template:<key>] [limit:<1-50>]
    ```

    `limit` defaults to 20.

    **Permission:** Staff
  </Accordion>

  <Accordion title="/intake view — Open a single submission in full">
    ```
    /intake view response_id:<text>
    ```

    Scoped to this guild — a forged or cross-guild id finds nothing.

    **Permission:** Staff
  </Accordion>

  <Accordion title="/intake stats — Intake funnel, qualification and drop-off analytics">
    ```
    /intake stats [template:<key>] [days:<0-365>]
    ```

    `days` defaults to 30; `0` means all time.

    **Permission:** Staff
  </Accordion>
</AccordionGroup>