> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oauth.fyi/llms.txt
> Use this file to discover all available pages before exploring further.

# Tickets

> Close, add/remove participants, pin, and manage an open ticket.

Every command here runs **inside the ticket's own channel** — Ticket Bot looks up the ticket
from the channel you're in, not from an argument. `close`, `close-all`, `add-user`, and
`remove-user` also exist as flat compatibility aliases.

**7 commands.**

<AccordionGroup>
  <Accordion title="/ticket close — Close this ticket">
    ```
    /ticket close [reason:<text>]
    ```

    **Aliases:** `/close [reason:<text>]`

    **Permission:** The ticket's owner, or Staff
  </Accordion>

  <Accordion title="/ticket close-all — Close every open ticket in this server">
    ```
    /ticket close-all
    ```

    Shows a confirmation before closing anything. Each ticket closes independently — one
    ticket failing to close doesn't stop the rest of the batch.

    **Aliases:** `/closeall`

    **Permission:** Admin
  </Accordion>

  <Accordion title="/ticket add-user — Add a user to this ticket">
    ```
    /ticket add-user user:<user>
    ```

    **Aliases:** `/adduser user:<user>`

    **Permission:** Staff
  </Accordion>

  <Accordion title="/ticket remove-user — Remove a user from this ticket">
    ```
    /ticket remove-user user:<user>
    ```

    **Aliases:** `/removeuser user:<user>`

    **Permission:** Staff
  </Accordion>

  <Accordion title="/ticket manage — Show the ticket control panel here, privately">
    ```
    /ticket manage
    ```

    **Permission:** Public — the ticket channel's own Discord permissions already limit who can
    see it
  </Accordion>

  <Accordion title=";pinticket — Pin this ticket (prefix only)">
    ```
    ;pinticket
    ```

    Prefixes the channel name with 📌. The prefix (`;` by default) is configurable by whoever
    operates your instance.

    **Permission:** Staff
  </Accordion>

  <Accordion title=";unpinticket — Unpin this ticket (prefix only)">
    ```
    ;unpinticket
    ```

    **Permission:** Staff
  </Accordion>
</AccordionGroup>