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10 commands. Changing an existing order: refunds, cancellations, shipping, delivery, notes and status. Commands that move money or reach a customer require retyping the invoice ID to confirm — see the Terms of Service. Tiers (least to most privileged) and what each can do are explained on the Commands overview.
Tier: managerArchives an order, removing it from default views.SellAuth endpoint: POST /shops/{id}/invoices/{id}/archive
Tier: managerCancels an order. Requires retyping the record’s ID to confirm before it runs.SellAuth endpoints:
  • GET /shops/{id}/invoices/{id}
  • POST /shops/{id}/invoices/{id}/cancel
Tier: support(Re)delivers an order’s product to the customer. Requires retyping the record’s ID to confirm before it runs.SellAuth endpoint: POST /shops/{id}/invoices/{id}/deliver
Tier: managerSets an internal dashboard note on an order.SellAuth endpoint: PUT /shops/{id}/invoices/{id}/dashboard-note
Tier: managerRefunds an order. Requires retyping the record’s ID to confirm before it runs.SellAuth endpoints:
  • GET /shops/{id}/invoices/{id}
  • POST /shops/{id}/invoices/{id}/refund
Tier: supportResends the order confirmation/delivery email.SellAuth endpoint: POST /shops/{id}/invoices/{id}/resend-email
Tier: supportMarks a physical order as shipped.SellAuth endpoint: POST /shops/{id}/invoices/{id}/ship
Tier: managerChanges an order’s status.SellAuth endpoints:
  • GET /shops/{id}/invoices/{id}
  • POST /shops/{id}/invoices/{id}/status
Tier: managerRestores an archived order to default views.SellAuth endpoint: POST /shops/{id}/invoices/{id}/unarchive
Tier: managerReverses a refund on an order.SellAuth endpoint: POST /shops/{id}/invoices/{id}/unrefund