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Every command works with the = prefix; =ticket also has a slash entry point. Most staff actions (close, claim, assign, and the rest) must be run inside the ticket’s own channel — V.O.I.D looks up the ticket from the channel you’re in.
A command being listed here does not mean its module is enabled in your server. Turn modules on with =config. See Modules for what each one needs.
14 commands.
Opens the ticket panel. Staff see the ticket management panel with stats; everyone else sees their own open tickets.Syntax: =ticket (opens a panel, no arguments)Aliases: none · Slash: /ticketPermission: Public
Opens the ticket panel setup screen — the embed/button members click to open a new ticket.Syntax: =ticketembed (opens a panel, no arguments)Aliases: none · Slash: none — prefix onlyPermission: Configured Admin
Claims the current ticket for yourself. Run inside the ticket channel.Syntax: =claimAliases: none · Slash: none — prefix onlyPermission: Configured Staff
Assigns the current ticket to another staff member. Run inside the ticket channel.Syntax: =assign <user>Aliases: none · Slash: none — prefix onlyPermission: Configured StaffExample: =assign @staffmember
Clears the current ticket’s assignment. Run inside the ticket channel.Syntax: =unassignAliases: none · Slash: none — prefix onlyPermission: Configured Staff
Adds a participant to the current ticket channel. Run inside the ticket channel.Syntax: =adduser <user>Aliases: none · Slash: none — prefix onlyPermission: Configured StaffExample: =adduser @user
Removes a participant from the current ticket channel. Run inside the ticket channel.Syntax: =removeuser <user>Aliases: none · Slash: none — prefix onlyPermission: Configured StaffExample: =removeuser @user
Closes the current ticket. Run inside the ticket channel.Syntax: =closeAliases: none · Slash: none — prefix onlyPermission: Configured Staff
Reopens the current (closed) ticket. Run inside the ticket channel.Syntax: =reopenAliases: none · Slash: none — prefix onlyPermission: Configured Staff
Opens a delete confirmation for the current ticket. Run inside the ticket channel.Syntax: =deleteAliases: none · Slash: none — prefix onlyPermission: Configured Staff
Saves a transcript of the current ticket. Run inside the ticket channel.Syntax: =transcriptAliases: none · Slash: none — prefix onlyPermission: Configured Staff
Shows the ticket’s info alongside a note that staff pings are intentionally routed through your configured staff roles rather than a direct ping from this command. Run inside the ticket channel.Syntax: =pingstaffAliases: none · Slash: none — prefix onlyPermission: Configured Staff
Blocks or unblocks a user from opening tickets.Syntax: =ticket_blacklist add <user> [reason] or =ticket_blacklist remove <user>. Running it with anything else just lists current entries.Aliases: none · Slash: none — prefix onlyPermission: Configured AdminExample: =ticket_blacklist add @user Repeated abuse of the ticket system
Shows ticket statistics for the server.Syntax: =ticketstats (no arguments)Aliases: none · Slash: none — prefix onlyPermission: Configured Staff