Intake - Bot documentation

Intake is off by default and inert until attached. See The Intake plugin for how templates, qualification, and routing fit together before you build one.

12 commands.

Console and templates

/intake manage — Open the Intake management console

/intake manage

Permission: CAN_MANAGE_PANEL

/intake create — Create a new intake template

/intake create key:<text> name:<text> [description:<text>]

key is the internal identifier (e.g. web-design); name is shown to the client.Permission: CAN_MANAGE_PANEL

/intake list — List this server's intake templates

/intake list

Permission: Staff

/intake delete — Delete a template (submitted responses are kept)

/intake delete template:<key>

Detaches the template everywhere it was attached. Responses already submitted keep their own copy of the questions, so they survive the delete.Permission: CAN_MANAGE_PANEL

/intake duplicate — Copy a template, including its rules

/intake duplicate template:<key> new_key:<text> new_name:<text>

A deep copy — conditions are remapped onto the new fields.Permission: CAN_MANAGE_PANEL

/intake preview — Walk through a template yourself without opening a ticket

/intake preview template:<key>

Runs the real flow, but with no panel or option attached, so submitting it can never create a ticket.Permission: CAN_MANAGE_PANEL

Attachment

/intake attach — Run a template when a panel button is pressed

/intake attach template:<key> panel:<text> [option:<text>]

Option-level beats panel-level. Refuses an option that already uses a form or a Smart Gate rule set — per option, exactly one collection path runs.Permission: CAN_MANAGE_PANEL

/intake detach — Stop running an intake for a panel or option

/intake detach panel:<text> [option:<text>]

Permission: CAN_MANAGE_PANEL

Guild configuration

/intake config — Guild-wide Intake settings

/intake config [enabled:<true|false>] [draft_hours:<1-720>] [max_drafts:<1-10>] [log_channel:<#channel>]

enabled is the master switch — off means every attached intake is skipped and tickets open normally. draft_hours sets how long an unfinished draft survives (inactivity-based). max_drafts caps how many intakes one member can have in progress at once. log_channel defaults to the existing ticket log if left unset.Permission: Admin

Read-only surfaces

/intake responses — Recent intake submissions

/intake responses [template:<key>] [limit:<1-50>]

limit defaults to 20.Permission: Staff

/intake view — Open a single submission in full

/intake view response_id:<text>

Scoped to this guild — a forged or cross-guild id finds nothing.Permission: Staff

/intake stats — Intake funnel, qualification and drop-off analytics

/intake stats [template:<key>] [days:<0-365>]

days defaults to 30; 0 means all time.Permission: Staff

​Console and templates

​Attachment

​Guild configuration

​Read-only surfaces

Console and templates

Attachment

Guild configuration

Read-only surfaces